About Us

Meet Richard Cole

Project Delivery Manager  |  Implementation Consultant

Cleveland-based IT and business consultant Richard Cole led and supported large-scale ERPs and CRM implementations during his extensive tenure at Xerox Corporation, the world leader in document management technology and business service consulting. As a senior-level software solution design and professional services manager for over two decades, Richard developed sophisticated business management and personalized marketing solutions that created remarkable value, customer satisfaction, and revenue growth.

Realizing many organizations don’t have the internal resources to support transformational efforts that require deep experience and well-thought-out methodologies, Richard launched Simply Instrumental Consulting in 2022. His innovative strategies and project delivery talents now serve clients across diverse industries and technology landscapes.

Richard’s vision is to offer freedom, flexibility, and next-level consulting to organizations that wish to gain a competitive edge in an ever-changing digital world.

Areas of Expertise

• Business Analysis
• Strategic Planning
• Project / Program Management
• SDLC
• Development Tools (VIPP & SQL)
• Profit & Loss
• Continuous Improvement
• Change Management
• Supply Chain
• Finance
• Distribution
• Marketing
• Fulfillment
• Purchasing
• KPI