Simply Instrumental Consulting
Strategic IT & Business Consulting
Leveraging large-scale ERP and CRM expertise to confront your challenges and unlock new levels of success.
Simply Instrumental Consulting can help you achieve tangible results.
Innovation and rapid technological advancements have made the intersection of business and technology increasingly complex. The framework for success now hinges on technology projects and initiatives that drive customer engagement and satisfaction.
Founded by Richard Cole in Cleveland, Ohio, Simply Instrumental Consulting bridges this consulting gap for startup and well-established companies, offering professional advisory services that support their enterprise resource planning (ERP) and customer relationship management (CRM) requirements and objectives.
At Simply Instrumental Consulting, Richard collaborates with clients to identify their greatest needs, reduce risk, make tactical improvements, and support change using proven processes an industry practices that help companies thrive.
Let Richard guide you through every phase of your next project to gain the confidence, expertise, and solutions that are paramount to realizing your goals.
Services
Simply Instrumental Consulting’s services are customer-focused, excellence-driven, and scaled to fit your industry and budget. Whether you’re experiencing challenges with internal processes or need a new strategy that’s future-focused, Richard can partner with you to seamlessly integrate his business and technology practices to accelerate performance.
Business Analysis
During this phase, Richard will analyze current challenges and opportunities to prioritize sustainable growth levers.
Strategic Planning
Sound business and technology strategies are essential for reducing risk, enabling growth, and increasing profitability.
Project Management
Customer Relationship Management
Elevate your customer experience strategy with integrated digital solutions and processes that deliver exceptional outcomes.
SDLC
Get full support during every stage of the software development lifecycle, with activities that enforce security, implementation, and maturity.
Continuous Improvement
There are always opportunities to maximize customer value while minimizing waste by thinking beyond automation and constraints.
Change Management
Having a structured process and the right set of tools can help prepare employees for change and ease difficult transitions.
Marketing
Let Richard devise a multi-channel marketing communications plan with personalized messaging and data-driven results.
Procurement
Rely on Richard’s in-depth knowledge of software vendors and cloud solutions to make the right tech purchases for your business.
Finance
Optimizing the use of assets and resources can lead to true cost transformation and a competitive financial edge.
Supply Chain
Simply Instrumental Consulting can build resilience and sustainability into supply chains to mitigate disruptions.
Performance
Adopting the correct KPIs will provide instant feedback on how well your project, program, or company is performing.